Framework delays Laptop 13 Pro shipments by a month

Framework delays – Framework is pushing back the first shipments of its Framework Laptop 13 Pro by about a month after two production issues were found during the ramp—one with the haptic touchpad and another involving display initialization. The company says it has identified f

For anyone who was counting on the first wave of Framework Laptop 13 Pro units starting in late June. the countdown has just shifted. Framework says it has delayed the start of mass production by about a month after discovering two issues—one tied to the new haptic touchpad and another involving the custom display.

The result is simple but painful for early buyers: first batch shipments move from late June into late July. with “some risk” that certain units could slip into early August. The company also warns that this could push “most July batch shipments” into August. Framework’s plan is to catch up to its communicated dates during August. but it adds there’s still some risk that the last August batches could move into early September.

Framework doesn’t dismiss the setback. “We don’t like to delay any product. ” the company writes. while insisting the point is to ship a Laptop 13 Pro that feels right and works reliably. If the new shipment timing no longer fits, Framework says pre-order deposits are fully refundable. It also says updates will continue as it finalizes validation, ramps production, and begins shipping batches.

In the meantime, Framework says it will still start shipping new Intel Core Ultra Series 3 Mainboards on time in June to customers who have pre-ordered them. It will also begin launching some modules that don’t include either the touchpad or display.

The touchpad problem started with a goal: perfecting the full user experience. Framework says early hands-on testing at its launch event and at Computex showed the haptic touchpad was “getting that right. ” requiring tight integration across mechanical. electrical. and firmware design—and repeated iteration. The company says the firmware work was especially extensive. with “dozens of internal releases” fine-tuning haptic feel and force uniformity. and resolving edge cases in touch and click behavior. Over the last year. it also says it found and resolved a range of firmware bugs and small issues to reach “complete reliability.”.

Then, in the last few months of ramp preparation, rare bugs appeared. Framework says some units would sometimes reset the touchpad after repeated clicking. Working with its suppliers Lite-On and Boréas. Framework says it found an electrical issue in the PCB design around grounding. believed to be the root cause. It responded by pre-emptively releasing a new PCB spin for fabrication.

Framework also identified firmware changes that it believed could mitigate the issue on the original PCB design. But once production ramp started with the original PCB. Framework says modules with the firmware changes still showed the failure mode—and at a higher rate than it saw during development builds.

That’s why production is being held until the updated hardware arrives. Framework says it is holding production to wait for the new PCB, which will be used for all shipments. It says it has assembled the first samples and determined they resolve the issue. It is now completing full validation. including tests like 200. 000 sequential clicks. and started producing mass production quantities pre-emptively to help avoid compounding delays.

The schedule is tight: Framework says the new haptic touchpad modules arrive at its final assembly factory in mid-July.

The display issue is narrower but still affects timing. As Framework ramped mass production of the new display. it found a bug that could cause the panel not to initialize on one unit. Framework says its display supplier, CSOT, root caused the problem as an edge case related to some initialization parameters. Framework worked with CSOT to develop updated display firmware, which is now entering production.

Framework says it expects manufacturing and delivery of the updated panels to fit within the haptic touchpad module schedule. so it says the laptop schedule won’t be impacted by the display change itself. But it does say pre-orders for the new display won’t start in June as planned—shipments for that are now starting in July rather than June.

The mainboard story is the one part of the plan that isn’t moving. Framework says it will be starting shipments of the new Framework Laptop 13 Pro Mainboard with Intel Core Ultra Series 3 on time in June. It explains that it generally starts mainboard pre-order shipments when press reviews go live. so customers can read reviews before deciding whether to keep the pre-order. But press reviews for the full Framework Laptop 13 Pro system will now be in July.

For mainboard buyers in the meantime, Framework points to the hands-on write-ups and videos already live, along with general reviews of Intel Core Ultra Series 3 processors.

There’s also a separate mainboard update tied to pre-order feedback around LPCAMM2 memory availability. Framework says there are very few retail options to buy LPCAMM2 for use with the mainboard. If a customer wants to adjust an existing mainboard pre-order to include memory. Framework says they can contact its Support team to make the update. It adds an important caveat: if a mainboard is in a June batch, adding LPCAMM2 now may slightly delay shipment.

In the future, Framework says it will implement a bundle letting mainboard pre-order customers select memory alongside their mainboard pre-order.

Framework closes with an apology for the Laptop 13 Pro production delay and a clear statement of intent: the “Pro” model is meant to level up performance. refinement. and robustness compared with the Framework Laptop 13. and Framework says it wants the final product to “live up to that.” The company says it will keep customers updated as it moves into the updated mass production schedule—and it frames the work as a chance to “fix consumer electronics” alongside customers.

Framework Team

Framework Laptop 13 Pro haptic touchpad CSOT Lite-On Boréas Intel Core Ultra Series 3 LPCAMM2 mainboard shipments pre-order deposits