Business

DoorDash brings AI search—convenience for home cooks

DoorDash’s “Ask – DoorDash is rolling out a feature called “Ask DoorDash” that lets users create grocery orders through an AI chat—by describing what they want or uploading a photo of a recipe or shopping list. In a test in Houston, the tool compiled ingredients, handled substi

When a weeknight turns chaotic, the hardest part isn’t deciding to cook—it’s finding the ingredients fast enough. DoorDash’s newest AI feature, “Ask DoorDash,” tries to remove that friction by turning a simple conversation (or a photo) into a grocery cart.

The feature lets customers either describe what they want to eat or upload a photo of a shopping list or a recipe. “Ask DoorDash” then compiles the ingredients into an order. DoorDash introduced the AI search option earlier this month. and it also plans to add a search option for restaurant reservations to the bot.

DoorDash isn’t the only delivery or retail player betting on AI assistants. Many major retailers and delivery services have already built similar tools. including Amazon’s Alexa for Shopping and Walmart’s Sparky. These assistants generally work like search engines. but with a conversational twist—customers can ask questions about products. such as how much they cost or what reviews say. and get answers as if they were chatting with someone in a store. Uber and Instacart have similar features too.

“Ask DoorDash” aims for that same kind of convenience, particularly for quick meal planning—or for getting the ingredients for a specific recipe when there isn’t time to run to the store.

In my test, I used the feature for both a specific recipe and general meal inspiration. It’s not available everywhere in the US yet, but the DoorDash app allows users to change their delivery location. I set my location to Houston, where “Ask DoorDash” was already online, even though I live in Washington, DC.

The recipe test started with something personal—and oddly specific. I snapped a photo of a borsch recipe from a Ukrainian cookbook and sent it through the chat. I chose it partly because it was a dish I wanted to make. and partly because the recipe included ingredients that can be hard to find in the US. including smoked dried pears.

“Ask DoorDash” responded exactly as promised. It compiled a basket of ingredients for borsch from Randall’s, an Albertsons-owned chain in Texas. Other Houston-area grocers that work with DoorDash include Aldi, Kroger, and Target.

The substitutions came quickly. When the tool determined items weren’t available exactly as the recipe listed. it substituted smoked paprika for the pears. following the recipe’s suggestion. “Ask DoorDash” also asked whether I already had staples like butter and kosher salt, and it built the cart accordingly.

The cart was usable—but not always perfectly portioned. I could have spent about $47 (plus fees and a tip) to get the 15 items delivered to the address I selected in Houston. The amounts it suggested weren’t tight to the recipe quantities. There was. for example. three pounds of pork ribs in the basket when the recipe called for one. and a full head of cabbage when I needed a quarter of one.

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That’s a common grocery reality: customers have to buy the quantity the store sells. Still, the experience left one obvious question hanging in the air. With so much volume showing up beyond the recipe’s needs. “Ask DoorDash” could have asked a follow-up that helps shoppers use the extras—like whether you want to repurpose a rib-heavy cart into something else the next night.

The second test proved more engaging. I had three pounds of shrimp set aside for dinner, but I didn’t know how to cook them. I asked “Ask DoorDash” for inspiration.

It pulled up five ideas, including shrimp scampi and Cajun shrimp étouffée. When I asked for a recipe for the étouffée, it provided one—and then asked if I wanted to order the ingredients I didn’t have from Randall’s.

The tool also offered prompts if I wanted something spicier or if I wanted to make the same dish but with chicken.

Search for recipes online can be a mess of results that aren’t trustworthy or easy to parse. DoorDash’s pitch is different: it’s building a fast, recipe-first interface designed to get customers from “what should I make?” to ingredients in a cart.

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Yes, the service is ultimately meant to sell groceries and deliver them. DoorDash has been trying to grow in that space since 2020. Earlier this year, CEO Tony Xu said the service now offers more grocery options than Amazon.

For home cooks, though, the practical value comes through. Providing quick inspiration and then supplying a recipe in a simple chat flow is a real convenience—especially when the alternative is hunting through search pages with little guidance.

I didn’t order the other ingredients for shrimp étouffée, but I did cook a similar dish that night, loosely based on DoorDash’s recommended recipe. It was tasty.

I can see myself using the app again for this purpose once “Ask DoorDash” rolls out where I live—and once DoorDash can deliver groceries in the same way.

If you want to share a story about DoorDash, the reporter listed contact details for Alex Bitter: abitter@businessinsider.com or an encrypted messaging app Signal at 808-854-4501. The message also included guidance to use a personal email address, a nonwork WiFi network, and a nonwork device.

DoorDash Ask DoorDash AI search grocery delivery online shopping Tony Xu Randall's Albertsons Amazon Alexa for Shopping Walmart Sparky Uber Instacart

4 Comments

  1. Not gonna lie, this sounds kinda convenient. But why do we need AI to put ingredients in a cart… I can screenshot a recipe and order it like normal. Also DoorDash fees already hurt.

  2. Wait, I thought DoorDash already did this automatically? Like you order and it figures out what you need. If it’s using a photo of a recipe, is it guessing substitutions wrong on purpose? I can see it messing up and then charging you for whatever random thing it thinks you meant.

  3. AI search for restaurant reservations too?? Great, can’t wait to type “table for two” and get booked by a robot. Next they’ll have it decide what I’m craving and then I’m stuck paying delivery for lettuce that costs $12. Also Houston test first like usual… meanwhile the rest of us are just out here shopping like it’s 2009.

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