Uber CEO chases a 4.9 rating like everyone else
Uber rating – Dara Khosrowshahi says his Uber rider rating is 4.83 and he’s aiming for 4.9, citing habits he uses to stay highly rated.
Uber’s CEO isn’t riding on a halo of privilege—at least not when it comes to the app’s star ratings.
In an interview on Molly O’Shea’s Sourcery, Dara Khosrowshahi said his current Uber rating is 4.83 and that he’s actively trying to raise it to 4.9. He described the goal directly, framing it as something he has to work toward just like other users who care about reaching a near-perfect score.
That figure sits slightly below the broader benchmark Uber has cited for rider ratings. According to a company blog referenced in the interview, Uber’s average rider rating is 4.89, meaning the CEO’s 4.83 is not far off the crowd, but still not at the top level he wants.
Uber’s rating system is designed to keep the platform accountable for both drivers and riders. with ratings used to support safety and responsibility across trips.. The company also has indicated that users who fall below a certain rating threshold could be removed from the app. although it has not specified the exact minimum rating that triggers those consequences.
Khosrowshahi said he is taking practical steps aimed at staying in good standing. Among his tactics, he described making sure his car arrives on time—an effort that, in daily ride experience, can influence how drivers and riders judge each other’s reliability.
He also said he tries to follow etiquette cues that can reduce friction during trips. His approach includes asking the driver for permission to use the phone, a small but meaningful gesture that underscores how everyday behavior can affect ratings.
Tipping, too, is part of his playbook. He said that for a $30 ride, he tips 10 to 15 dollars, positioning generosity as a factor he believes helps keep the experience positive for the driver.
Uber’s own public guidance, as discussed in the interview, mirrors some of those habits. The company’s blog has recommended keeping the car clean and asking the driver for permission if you need to eat or drink in the vehicle—rules that tie courtesy to the practical reality of shared space.
Despite his role at the company, the CEO said he doesn’t always get special treatment from drivers who recognize him. He described that about half of drivers know who he is and chat about ways to improve the product, while the other half simply do their own thing and he does his.
That dynamic matters because it suggests the rating isn’t simply a byproduct of status; instead, it remains tied to the basics of rider conduct and trip behavior. In a service built on mutual evaluation, even the top executive appears to be judged like any other passenger.
The interview also provided a time reference for how his score has shifted. When Khosrowshahi last shared his Uber rating with CBS Sunday Morning in 2025, he said it was 4.81. Comparing that earlier score to his current 4.83 indicates a small improvement as he pursues his 4.9 target.
Uber rating Dara Khosrowshahi ride-sharing economy app safety accountability tipping habits rider etiquette